Do you ship worldwide?

Yes, but additional shipping rates may apply.

How can I request a refund?

• We hope you love your purchase from October’s Closet, but if there is an issue with your order please contact us to have it resolved.
• Please inspect your items upon arrival. If anything is wrong, please contact us right away. We must be aware of the issue and we must approve the issue before processing a return.
• Regular items can be returned for exchange only and must be received within 10 days from receipt of the product.
• Returned items must be unworn, unwashed and tags must still be attached. Items must be in the same condition they were received in to process a return. We cannot accept clothing back with stains, animal hair or smells such as cigarette smoke. If these conditions are not met, an exchange may not be granted.
• The customer is responsible for covering shipping costs for returned items.
• Due to limited inventory, we may not be able to offer an exchange for a different size. Please keep in mind that many of our items are one-of-one.
• Sale & clearance items, jewelry, undergarments, and swimwear are not eligible for return.
• We are not responsible for lost or missing packages due to an address mistake on the customer’s behalf. Please double check the information you supply to us. If we receive a package back as undeliverable, there will be an additional reshipping fee.
• Once we receive your return please allow 3-5 days for processing.